CRM Scene / ViewOps

Every Zendesk view. One operational workspace.

ViewOps turns sprawling Zendesk queues into a structured workspace for faster navigation, personal organization and safer administrator oversight.

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14-day trial through Zendesk MarketplaceAll enabled agents includedNo ticket or view changes
ViewOps navigatorRead-only · My workspace
PPriority queuesPersonal collection18
★My pinned viewsReady from either navigator7
RRecently openedContinue where you left off12
HView healthRead-only administrator insight✓

Built for real queue estates

Less hunting. More operational control.

ViewOps sits alongside Zendesk views. It improves how teams find, group and review them without rewriting view definitions or changing tickets.

Reach every queue

Use full and compact navigators, search, collections, pins and recents to move through large view estates quickly.

Keep preferences in sync

Carry the same organized workspace between ViewOps locations with tenant- and user-scoped preferences.

Review without risk

Inspect counts, execution columns, CSV exports and view-health signals through read-only administrator tools.

Straightforward monthly plans

Choose the support level you need.

Both plans cover one Zendesk account and all enabled agents. Managed adds practical CRM Scene support around rollout and ongoing view operations.

Standard

Complete ViewOps navigation for one Zendesk account.

$49 / account / month
  • Full and compact view navigation
  • Collections, pins, recents and synchronized preferences
  • Counts, CSV export and administrator view health
  • All enabled agents, product updates and email support
Monthly Marketplace subscription. Zendesk manages checkout, trial status and recurring billing through Stripe.
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Optional implementation onboarding

$750 once, when you want a guided start.

CRM Scene guides installation, visible-view configuration, validation of both navigation surfaces and administrator handover. Broader consulting remains separately scoped.

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Two distinct commercial routes. Public Marketplace installations use Zendesk-native billing. Private installations continue under a separate written CRM Scene order and entitlement. Payment through one route does not establish entitlement under the other.

Trial and cancellation

The Zendesk Marketplace trial lasts 14 days and requires a payment card during installation. Zendesk and Stripe manage the trial, recurring monthly charge and payment status. Private-edition trial, term and cancellation conditions are controlled by the applicable CRM Scene order.